Contact Us
Contact Us
Have a question about your order, shipping, or one of our products?
Our support team is here to help.
Please fill out the contact form below and we’ll get back to you as soon as possible.
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## Customer Support
**Email: [support@photonmatrixpro.com
**Business Hours:**
Monday – Friday
9:00 AM – 6:00 PM (EST)
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## Before Contacting Us
To help us assist you faster, please include:
* Your Order Number
* The Email Used at Checkout
* A Brief Description of Your Request
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## Shipping & Order Updates
Once your order ships, you’ll automatically receive a tracking email.
If you cannot find it, please check your spam or promotions folder before contacting support.
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Thank you for choosing Photon Matrix.